MTN Ghana has renewed calls for stronger cyber-safety practices among individuals and organisations, stressing the growing threat of socially engineered cybercrime in the country.
Speaking at MTN’s latest Bright Conversations session focused on cybersecurity, Jacqueline Hanson Kotei, Senior Manager for Enterprise Information Security & Governance at MTN Ghana, said the company is intensifying efforts to build public awareness and support safe online behaviour.
She highlighted MTN’s partnerships with key institutions, customer education initiatives, and internal capacity-building as part of a holistic approach to protecting users.
“The danger often comes from within, so educating our staff is crucial,” she said, adding that MTN has been engaging customers and employees through workshops, service-centre outreach, and public campaigns to enhance cyber awareness.
Officials from the Cyber Security Authority (CSA) echoed the call for vigilance, noting a rise in cyber incidents driven by human manipulation rather than technical hacking.
Isaac Socrates Mensah, Senior Manager at the CSA, revealed that nearly 300 cases linked to online criminal activity have been recorded since January, with many involving tricking users into revealing personal information or clicking malicious links.
He disclosed that Ghana is planning a new SIM re-registration exercise to correct earlier verification gaps and align national digital identity data to curb SIM-related fraud.
CSA Senior Manager, Legal & Compliance, Seth Gyapong-Oware, called for deeper collaboration across government, industry, and civil society to strengthen national cybersecurity resilience.
MTN’s Bright Conversations forum forms part of the company’s ongoing efforts to promote responsible technology use and empower the public to stay safe online.
Source: Daily Guide News
