MTN SA engages EFF to shape the telecoms industry

MTN

The MTN SA executive committee met with the leadership of the political party Economic Freedom Fighters (EFF) in Johannesburg yesterday to explore ways to transform the telecoms sector to be more inclusive.

MTN SA CEO Charles Molapisi revealed the meeting on LinkedIn, stating: “Today, alongside the MTN South Africa exco and our group chief sustainability and corporate affairs officer, we had a robust discussion with the EFF leadership, led by CIC Julius Malema.”

He went on to say the focus is to discuss industry matters, including creating more opportunities for youth and women’s empowerment.

“Great to have these open conversations that drive progress,” he said.

The EFF revealed on social media that its officials, led by party leader Julius Malema, met with the executive leadership of telecoms company MTN South Africa.

The party said: “The meeting reflected on the necessary development in the telecommunications industry in South Africa, including provision of infrastructure in needy areas and areas of opportunity and threat to the market and local industries.”

Source: IT Web

MTN strengthens its mobile money position with a virtual payment card

MTN

Ugandan telecommunications company MTN last week launched a virtual payment card for subscribers of its mobile money platform, Mobile Money (MoMo). The move is expected to facilitate online transactions and boost payments beyond local merchants.

The initiative was launched in partnership with US payments giant Mastercard, with whom MTN signed an agreement in February 2024. In February 2025, Emirati payment solutions provider Network International joined the alliance. Local bank Diamond Trust Bank is also involved in the project for the Ugandan market.

“With the Virtual Card by MoMo, users can now make online payments on any e-commerce platform, website or social media that accepts card payments, ensuring a seamless and secure experience,” Mastercard said in a statement released on February 28.

Until now, payments via MoMo in Uganda were limited to the operator’s merchant network, which had 316,400 members as of September 30, 2024. The number of transactions increased by 25.1% in the first nine months of 2024 to reach 3 billion. The value of these transactions reached Sh114.5 trillion ($31.25 billion), up 13.3%.

A potential increase in transactions could lead to an increase in mobile money revenues. This could translate into a positive impact on MTN Uganda’s revenues, given that this growing segment is its second largest revenue source after voice services. In the first nine months of 2024, MoMo services generated Sh669.19 billion, up 25.6% from 2023. Fintech services, including MoMo, accounted for 29.7% of the operator’s service revenues, which amounted to approximately Sh2.308 billion.

Furthermore, the new service should enable MTN to attract new subscribers in a market where it is notably in competition with Airtel. As of September 30, 2024, it claimed leadership in terms of market share with 21.6 million mobile subscribers while official statistics indicate 40 million subscribers in the country. The company had also declared 9.3 million Internet subscribers and 13.2 million mobile money subscribers.

Source: Extensia

MTN South Sudan Strengthens E-Waste Management Efforts

MTN

MTN South Sudan partners with WEEE Center and NCA to enhance e-waste recycling, promoting sustainability and responsible environmental practices across the region.

At MTN South Sudan, we are committed to environmental sustainability and responsible electronic waste management. In collaboration with the WEEE Center (Waste Electrical and Electronic Equipment Center) and the National Communications Authority (NCA), we are taking meaningful steps to ensure a cleaner, healthier future for South Sudan.

Located in Gumbo, Juba, the WEEE Center is dedicated to collecting and recycling electronic waste, reducing environmental hazards, and promoting sustainable practices. During a recent visit to MTN South Sudan, Dr. Tom Musili, Director of the WEEE Center, acknowledged our contributions:

To date, we have received a substantial number of e-waste items from MTN, including computers, laptops, printers, and networking equipment. We are grateful for their support and look forward to further collaboration.

– Dr. Tom Musili, Director, WEEE Center

Our approach to electronic waste management aligns with our broader ESG strategy, ensuring that sustainability remains at the core of our business and contributes to the nation’s long-term growth. We recognize our responsibility in protecting and managing the environment.

– Mayor Angor, Chief of Legal, Regulatory, and Corporate Services, MTN South Sudan

Beyond collection and recycling, the WEEE Center actively raises awareness through workshops, engaging businesses and individuals to promote responsible e-waste disposal.

As MTN South Sudan, we remain committed to shaping a sustainable future—leveraging partnerships, driving ESG principles, and fostering climate-conscious initiatives across the region.

Source: TechAfrica News

MTN and Ghana agree to work together to extend AI, coding and digital skills

MTN

MTN Group and Ghana have signed a landmark agreement to work together to support the government’s flagship ‘One Million Coders Program’ to equip young Ghanaians with artificial intelligence, coding and digital skills to drive the country’s digital transformation.

On the sidelines of the Mobile World Congress 2025 in Barcelona, Ghana’s Minister of Communication, Digital Technology and Innovation, Honourable Samuel Nartey George, and MTN Group President and CEO Ralph Mupita signed a memorandum of understanding (MoU) to explore areas for collaboration on what the minister called the flagship initiative of the new administration of President John Mahama.

“We engaged with the MTN Group and expressed our desire for a partnership that will lead to fuel the capacity of young Ghanaians in the area of artificial intelligence, digital technology, data governance and cybersecurity,” the minister said, adding that MTN did not hesitate to offer to support the initiative.

“We recognise that, as part of its 25th anniversary, MTN (Ghana) is making significant investments in Ghana. The MTN building, donated to the government of Ghana, will become one of our centres for excellence for artificial intelligence and software development. We are committed to backing MTN in this endeavour,” Minister George said.

Mupita thanked the minister and his delegation for two days of constructive engagements and for choosing MTN as a trusted partner. “We are very focused on understanding the strategy Ghana has and how we as MTN Group and MTN Ghana can support it,” he said.

“We thank you for your commitment in terms of creating an enabling environment for us to carry on the work we are doing, very humbly though, to support the building out of the digital ecosystem that will be a catalyst for growth and expansion and meet the socioeconomic objectives of the Ghanaian government,” Mupita added.

Given that around 3 000 languages are spoken across Africa, it was incumbent on Africans to ensure that they worked on their own large language models to develop the solutions made possible through generative AI. “We must develop our own talent on the African continent; we must develop our own software engineers and we must be doing more around coding to enable us to all be future fit,” Mupita said.

MTN Group Senior Vice President for Markets, Ebenezer Asante, said MTN was delighted to be part of the initiative, which was closely aligned to MTN’s strategic intent. “Between MTN and Ghana we will partner using common projects to advance the cause of African development,” he said.

The MoU follows the introduction in 2023 of the MTN Skills Academy in multiple MTN operating countries, including Ghana. The MTN Skills Academy aims to provide access to digital and financial skills training across the continent. The Academy provides a range of courses, including coding, web development, digital marketing and data analytics, with the aim of ensuring 60% of youth and adults have at least basic proficiency in sustainable digital skills by the end of 2025.

Source: MTN

Let’s protect MoMo agents from senseless attacks – EMIs to Mahama, IGP, others

EMIs

The Electronic Money Issuers (EMIs) Chamber of Ghana has strongly condemned the recent spate of violent attacks against mobile money agents, calling for urgent intervention to protect their lives and livelihoods. The Chamber extended its condolences to the families of agents who have been killed in these incidents, emphasizing that their role in Ghana’s financial ecosystem is invaluable and must be safeguarded.

Expressing deep concern over the escalating attacks, the Chamber has called on the President, the Interior and Finance Ministers, the Inspector General of Police (IGP), and the Governor of the Bank of Ghana to take immediate action. They urged law enforcement agencies to intensify efforts in apprehending the perpetrators and ensuring justice for the victims.

As part of its response, the EMIs Chamber is engaging with the leadership of the Ghana Police Service to explore effective security solutions. Additionally, discussions will be held with the Bank of Ghana to strengthen the Agent Registry and implement security measures to enhance the safety of mobile money agents.

The Chamber also debunked the misconception that mobile money agents carry large amounts of cash, warning that such misinformation makes them easy targets for criminals. They stressed that mobile money transactions are predominantly digital, with minimal cash handling.

To mitigate risks, the Chamber advised agents to adopt precautionary measures, including closing their shops early, avoiding carrying large sums of cash, installing CCTV cameras and alarm systems, and maintaining close contact with local police stations.

The Chamber reaffirmed its commitment to working with the government, security agencies, and stakeholders to address these security threats. It urged swift and decisive action to prevent further loss of life and ensure the safety of mobile money agents, who play a critical role in Ghana’s digital financial transformation.

Source: EMIs Chamber of Ghana

MTN poised to execute Ambition 2025 Strategy

Stephen Blewett

MTN Ghana has promised to execute its Ambition 2025 Strategy despite the macroeconomic challenges by focusing on sustained growth and enhancing its platform strategy.

This is after the telecom giant posted a 26.3% year-on-year profit growth to GH¢5.028 billion 2024.

The Ambition 2025 Strategy includes driving platform development, improving home connectivity, leveraging artificial intelligence applications, and encouraging greater app adoption for fintech users and the general subscriber base. Additionally, the company will implement expense efficiency initiatives aimed at mitigating the impact of inflation and currency depreciation on the business.

MTN Ghana pointed out that it will continue to pursue its value-based capital allocation strategy to invest capex strategically to maximize long-term shareholder value. This will enable it to capitalise on the increasing demand for data by expanding access, particularly in rural areas and by promoting the adoption of smartphones.

It also pledged to expand partnerships with financial institutions, agents, and merchants since it is essential for the growth of the Mobile Money (MoMo) ecosystem and the advancement of innovative MoMo services. Additionally, it was bolstered by ongoing investments aimed at improving 4G connectivity, which was complemented by initiatives to enhance overall customer experience and growth.

“We continued the investment in our network and technology, spending GH¢3.1 billion to maintain network quality, expand coverage and capacity and improve our IT systems. These investments underpinned a 6.5% year-on-year growth in our subscriber base, bringing the total to 28.5 million, as we continued to invest in building a resilient network and the latest technology to ensure that our customers remain connected”.

Data Revenue

Data revenue experienced significant growth, rising by 53.8% year-on-year to GH¢9.0 billion.

This increase was driven by a 13.7% year-on-year rise in active data subscribers and increased smartphone adoption, which in turn led to a 19.0% increase in the megabytes consumed per active user per month.

The contribution of data revenue to total service revenue increased to 50.2% (2023: 43.9%).

Voice Revenue

Voice revenue decreased by 0.9% year-on-year to GH¢3.5 billion due to a shift from traditional calls to voice over internet protocol (VoIP) services, driven by increased smartphone adoption and data usage.

However, the CVM initiatives and other portfolio optimization initiatives supported a 13.5% growth in usage (measured by minutes).

The contribution of voice revenue to total service revenue declined to 19.7% (2023: 26.8%), reflecting the ongoing shift in contribution toward faster-growing products and services such as data and mobile financial services.

MoMo Revenue

Mobile money revenue sustained its robust positive momentum with year-on-year revenue growth of 54.4% to GH¢4.4 billion.

This growth was driven by a 12.8% year-on-year growth in active users, a review of the fee structure and significant growth in advance services. Withdrawals recorded a strong growth of 45.2% year-on-year, while transfers grew by 44.6%.

MoMo’s revenue contribution to total service revenue increased to 24.9% (2023: 21.7%).

Digital Revenue

Digital revenue experienced strong growth, with a year-on-year increase of 66.1%, reaching GH228.2 million.

This outcome was supported by an 11.7% year-on-year rise in active subscribers and increased usage of our products and services such as video, gaming and ring-back tones. Enhanced customer experience and suite of digital services supported the growth in the user base.

The contribution of digital to total service revenue increased to 1.3% (2023: 1.0%).

Sources: My Joy Online

Cell C 5G launch in South Africa is imminent

Cell C

Cell C is planning to launch 5G services in South Africa in the next couple of months as its financial turnaround plan gains traction.

CEO Jorge Mendes told TechCentral in an interview on Thursday that the company is at an advanced stage of preparing to launch 5G to its subscribers – and it plans to use the technology to deliver both 5G on smartphones and to offer a range of new, 5G-based fixed-wireless broadband solutions with large data bundles that compete with fibre.

Cell C’s 5G launch plans come after a period of intense negotiations with network partners MTN and Vodacom, which operate the last-mile infrastructure that connects consumers to the company’s core network. Mendes said those discussions have progressed well and that Cell C is confident it will be able to launch a 5G offering that makes commercial sense.This is very, very exciting and is a different place from where we were 24 months ago on the technology side

He said Vodacom and MTN have proved to be good partners and that there is mutual respect between the three operators, despite the fact that they compete head-on in the marketplace for a share of consumers’ wallets.

Mendes said Cell C’s decision, taken several years ago, to shut down its own radio access network in favour of outsourcing that function to Vodacom and MTN has worked well. Not only has it significantly reduced the company’s capital expenditure, it has also greatly improved Cell C’s network quality, he said.

Cell C has spent the past 18 months deploying a Mocn – multi-operator network core – roaming system, which has allowed it to create a virtual representation of its network on top of either MTN or Vodacom’s infrastructure.

VoLTE

This, according to Mendes, has given Cell C significantly greater control over where it directs user traffic, allowing it to lower costs and be more efficient.

It is also aggressively moving voice calls off old circuit-switched technology and onto an internet protocol-based technology known as VoLTE that routes calls over 4G/LTE.

“This is very, very exciting and is a different place from where we were 24 months ago on the technology side,” said Mendes.  

Source: extensia.tech

MTN collects over 35,620 units of blood for local hospitals

219202585845-uaqctgfsrn-nana-kofi-asare-gm-legal-and-regulatory-robert-kuzoe-sm-mtn-ghana-foundation-and-team-during-the-save-a-life-780x470-1

MTN Foundations’ ‘Save A Life’ project has so far collected a total 35,620 units of blood since the project’s inception in 2011.

The initiative, which reached its 14th year last Valentine’s Day, saw a collection of 6,620 units of blood even though the foundation was seeking to raise about 6,100 units from 52 blood donation centres across all 16 regions of the country.

Prior to this year’s blood donation exercise, MTN Foundation had raised a total of 29,000 units of blood for various hospital blood banks.

This annual exercise is to support the National Blood Service and regional hospitals in addressing the critical shortage of blood supplies in the country. Through the generosity of MTN employees, partners and members of the public, this year’s initiative exceeded expectations – reinforcing MTN Ghana Foundation’s dedication in improving access to quality healthcare.

Chief Corporate Services and Sustainability Officer-MTN Ghana, Adwoa Wiafe, while presenting blood samples to the National Blood Service expressed excitement about this year’s success and appreciated all donors, healthcare partners and volunteers who contributed to this life-saving cause.

“We are thrilled to have surpassed the target set for this year’s campaign. I hope this will help to alleviate the gap in blood supplies at our hospitals. At MTN, we believe in making a meaningful impact in the communities we serve. We remain committed to championing initiatives that improve lives and strengthen communities,” she said.

Chief Executive Officer (CEO) of the National Blood Service, Dr. Shirley Owusu Ofori, for her part commended the MTN Ghana Foundation for its ongoing commitment to replenishing the country’s blood banks.

“The partnership between the MTN Ghana Foundation and the National Blood Service has over the years encouraged voluntary, unpaid blood donations and ensured a steady supply of life-saving blood for patients in need,” Dr. Ofori mentioned.

About ‘Save a Life’

The MTN ‘Save a Life” campaign is an annual blood donation initiative held on Valentine’s Day, organised by the MTN Ghana Foundation. It provides MTN staff and the general public with an opportunity to donate blood that helps replenish the National Blood Bank and regional hospitals. This initiative began in 2011 as a response to appeals from the National Blood Service for voluntary contributions to address critically low blood supplies.

Source: www.thebftonline.com

CalBank partners MTN and Bluespace for Ghana’s first USSD auto insurance marketplace

MTN

CalBank PLC has partnered with MTN Ghana and fintech firm Bluespace Africa to launch ‘BeINsured’—an’ innovative digital insurance marketplace.

The platform is designed to provide seamless access to auto insurance via USSD technology.

Being the first of its kind in Ghana, it enables vehicle owners to purchase policies, pay premiums, and process claims directly from their mobile phones without needing internet access. 

This initiative aims to enhance financial inclusion and drive auto insurance penetration in a market where many vehicle owners remain uninsured.

Speaking to Citi Business News after the launch at the bank’s head office on Tuesday, February 11, 2025, the head of digital and inclusive banking at CalBank, Martha Quaye, said the platform falls in line with the bank’s vision to expand mobile financial services beyond traditional banking.

“As part of our strategy, we have focused on digital transformation, some of which require collaboration with partners. That is what has brought this platform to bear. As a bank, digitization is what we strive for; that is why we have brought this product onto the market”, she said. 

The partnership leverages the ecosystem of MTN mobile money to simplify premium payments and claims processing.

“We are providing the platform for easy payments, allowing customers to pay premiums and receive claims seamlessly through their mobile wallets,” said Sylvia Otuo Acheampong, Chief Product Officer at Mobile Money Limited.

‘BeINsured’ is expected to disrupt traditional models by offering consumers greater flexibility and efficiency in securing vehicle coverage at a time when Ghana’s auto insurance industry is gradually embracing digital innovation.

The platform is positioned as a game-changer, particularly for drivers in remote areas, commercial operators, and customers seeking quick but reliable insurance solutions.

Revenue Operations Lead at Bluespace, Kwame Play, was confident the platform will have an impact on accessibility and trust in the insurance sector. 

“We have aggregated the industry’s best insurers to increase penetration and provide a more convenient, transparent auto insurance experience,” he noted.

Source: Myjoyonline

MTN to End 3G Service in South Africa by December 2025

MTN

MTN has announced plans to shut down its 3G network in South Africa by December 31, 2025-accelerating the phase-out schedule by a full year.


The decision comes after a successful pilot in Cape Town, where the operator tested a migration strategy designed to transition users to more advanced 4G and 5G services.


In a letter sent to participants of the Cape Town pilot, MTN explained that the move follows a directive from the Department of Communications and Digital Technologies, which, as early as September 2022, signaled its intention to eliminate both 2G and 3G networks. The operator assured customers that while there would be some inevitable short-term impact, the transition would be implemented in carefully planned stages to minimise disruption.


The pilot project, which covered areas including Durbanville, Greater Melkbosstrand, and several Cape Town suburbs such as Milnerton and Bloubergstrand, was used to fine-tune the migration process. Encouraged by its success, MTN is now confident that a full rollout will be smooth and will ultimately enhance customer experience by delivering faster, more reliable connectivity.


This planned upgrade reflects broader trends in the South African telecom market. Industry giants like Vodacom and MTN are urging the government to avoid rigid deadlines, emphasizing that flexibility is essential in light of the high costs associated with upgrading to 4G and 5G devices. Communications Minister Solly Malatsi has confirmed that ICASA is conducting an economic impact assessment to ensure that the switch-off will not unduly affect consumers, especially in regions where access to advanced networks remains limited.

The move to phase out older networks is part of a larger strategy to modernise South Africa’s mobile infrastructure. With the introduction of budget-friendly devices such as Vodacom’s Mobicel S4 and MTN’s Icon 5G, there is hope that the transition will not only boost network efficiency but also make modern mobile technology more accessible to a broader segment of the population. However, some analysts warn that the shift must be managed carefully to avoid alienating customers who still depend on 3G services for essential communications.


As the countdown to the December 2025 deadline begins, all eyes will be on how MTN and its peers handle the migration. The planned phase-out is seen as a necessary step toward a more connected and technologically advanced future for South Africa, but its success will depend on balancing the rapid pace of technological change with the practical needs of everyday users.

Source: News Ghana