In order to digitally transform its service operations and achieve a more customer-centric vision, the Telecom Argentina Group has adopted service operations center (SOC) solutions to streamline customer services, identify and resolve new issues. Employing Data Driven Operations, the company can make decisions based on diverse service criteria and calculations performed in real time.
Continue readingTelecom Ops: Driving efficiency and cost saving through network automation
Operational efficiency and cost saving are increasingly pushed to the forefront as Communication Service Providers (CSPs) continue to grapple with increasing operational costs due to the growing energy crisis and the continued inflation.
Continue readingJudge dismisses Ericsson shareholder lawsuit over Iraq scandal
Swedish kit maker Ericsson has been let off the hook after a court ruled that it didn’t dupe shareholders about its misdeeds in Iraq.
Continue readingViasat to close Inmarsat acquisition in coming days
Viasat’s proposed acquisition of rival Inmarsat will close imminently, the companies having received the green light from the European Commission.
Continue readingUS and allies continue to chip away at Chinese tech sector
US semiconductor trade sanctions against China seem to be having an effect, but at what cost to its own companies?
Continue readingHow agtech is poised to transform India into a farming powerhouse
India’s agriculture industry is at a crossroads. When India became an independent nation 75 years ago, agriculture was the driver of the economy, contributing more than half of the nation’s GDP. Today, India is still one of the world’s largest and most diversified food producers, and agriculture—the source of more than 20 percent of India’s income—remains a central part of the economy.
Continue readingMTN launches SME Day, with an aim of empowering over 40 million small businesses across the African
MTN, Africa’s leading telecommunications company, is thrilled to announce its upcoming SME hybrid event aimed at fostering growth and providing essential resources to the continent’s small and medium-sized enterprises (SMEs).
Continue readingMTN invest more to reduce fiber cuts in Western Region
The Chief Executive Officer (CEO) of MTN, Ghana, Mr Selorm Adadevoh, has said the company would invest more to reduce fiber cuts in the Western Region.
Continue readingVodafone Director highlights role of HR in tech transformation at CTO Forum
The Human Resources Director at Vodafone Ghana recently shared her insights on the role of HR in digital transformation at the Commonwealth Telecommunications Organisation’s (CTO) HR & ICTForum 2023.
Continue readingITU makes $100B funding plea to push digital inclusion
The International Telecommunication Union (ITU) set a target of raising $100 billion from the public and private sectors by 2026, cash set to be focused on connectivity projects in the world’s least-developed countries.
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