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MTN Uganda and Stanbic Bank Respond Swiftly to Service Disruptions

MTN Uganda and Stanbic Bank Uganda moved quickly to address temporary service disruptions that affected some customers on Saturday. MTN confirmed that a major power outage at one of its data centres impacted voice, data, and Mobile Money services, while Stanbic reported temporary interruptions to its internet banking, mobile banking, ATMs, POS machines, FlexiPay, and other digital channels.

Both companies promptly informed customers of the situation and assured the public that their technical teams were working to restore services as quickly as possible. Although the outages occurred on the same day, neither company has indicated that the incidents were linked or caused by a cyberattack, and there is no public evidence suggesting a connection.

The incident highlights the critical role of resilient digital infrastructure and the importance of rapid response mechanisms in maintaining essential telecom and banking services. It also reflects the commitment of both MTN Uganda and Stanbic Bank to restoring normal operations and keeping customers informed throughout the process.

Source : www. chimpreports.com